I was trying to figure out my login again when I noticed the MyPennMedicine phone number—215-662-7366—and thought, okay, maybe talking to someone will actually help. Called it, waited a bit, almost hung up, oops, but then got through. They helped me reset my password, fix a weird access problem, and even sort out my proxy account. Honestly, having a real person to call made all the difference—sometimes clicking through pages just isn’t enough, and this little lifeline actually saved me a ton of stress.
Sometime when you simply must talk to a real person. Knowing the correct MyPennMedicine phone number will help you save time & frustration whether you are experiencing problems logging in, have a question about test result or need assistance for appointment.

What is the phone number for MyPennMedicine?

The official MyPennMedicine support phone number for assistance with the MyPennMedicine site is:
215-662-7366
(Open Monday through Friday from 8:00 AM to 5:00 PM.)
You can get assistance with login problems, password resets, access issues, proxy accounts, and general account support by calling MyPennMedicine Support.
The Direct Line to Support: MyPennMedicine Phone Number

You can call the MyPennMedicine support staff if you need assistance navigating the portal, signing in, or accessing your account.
Support & Assistance Phone Number for MyPennMedicine:
📞 1-866-614-7606
You may get in touch with MyPennMedicine site technical assistance by calling this number. They can assist you with:
- Password resets or login problems
- Issues with account setup or activation
- Using the portal’s features
- Concerns around proxy access
- Troubleshooting mobile apps
Normally, the help line is open during regular business hours, Monday through Friday. You might be able to use the website’s support section or leave a voicemail if you contact outside of certain hours.
Do You Need to Get in Touch with a Particular Penn Medicine Office?

The Penn Medicine network as a whole, including The Hospital of the University of Pennsylvania, Penn Presbyterian Medical Center, Penn Medicine Radnor, and several additional locations, uses MyPennMedicine as its patient interface.
The easiest way to get in touch with a certain department or provider is to check www.pennmedicine.org for the direct office number or give the main switchboard a call at:
215-662-4000
They can point you in the direction of the appropriate clinic, specialist, or office.
The Mobile App: What About It?

Using MyPennMedicine through the MyChart mobile app? Despite the app’s convenience, users occasionally encounter issues unique to it. You may get help fixing the app by calling MyPennMedicine Support at 215-662-7366 if it crashes, won’t update, or has synchronization problems.
Pro Tip: To prevent frequent issues, make sure your app is up to date.
Is Making a Call Safe? What Concerns My Privacy?
Of course. Your security and privacy are important to Penn Medicine. To secure your information, you might be asked to provide personal information (such as your date of birth or patient ID) when you call to confirm your identity. Your medical information is kept private, and all calls are handled securely.
Final Thoughts
Once more, hello, pal! Knowing how to seek support is crucial, whether you’re managing care for a loved one or signing in for the first time. Your immediate route to knowledgeable assistance when you need it most is the MyPennMedicine phone number, 215-662-7366.
Keep in mind that open communication is the first step toward good health. Therefore, don’t be afraid to ask for help when you need it. A helpful, informed person is only a phone call away.
Common FAQs
What is the phone number for MyPennMedicine?
For assistance with MyPennMedicine accounts and technical support, contact 215-662-7366.
When can I get help with MyPennMedicine?
Support is offered from 8 AM to 5 PM (Eastern Time) Monday through Friday.
If I can’t remember my password, can I call?
Indeed! You may safely reset your password by calling the service line.
Who answers the phone at MyPennMedicine?
Trained Penn Medicine support agents are available to help with general inquiries, login problems, and account-related concerns.
Do medical emergencies have a distinct number?
Indeed. In case of an emergency, always dial 911. The MyPennMedicine number is exclusively for account and technical support.
Can I schedule or modify appointments over the phone?
Yes, however scheduling appointments directly through the portal or your provider’s office is frequently quicker.
What if I have to get in touch with a certain physician or clinic?
For direct department numbers, contact the main Penn Medicine switchboard at 215-662-4000.
Is it possible to have phone support for the MyChart app?
Of course. For assistance with the app or troubleshooting technical difficulties, call 215-662-7366.
When I call, is my information secure?
Indeed. Employees will confirm your identification before disclosing any information, protecting your privacy.
Can I call outside of business hours?
During business hours, try again or leave a message. Most help is only accessible from 8 to 5 Monday through Friday.